www.powergujarat.com would like to be your friendly online store. Keeping this in mind we have formulated easy, hassle free cancellation and refund policy.
Cancellation Policy
If unfortunately you have to cancel an order, you will need to send an email to tirupati72power@gmail.com mentioning your Order ID.
Depending upon when we receive the cancellation request, we will process it as per the below policy:
- If you cancel your order before your ordered items have been shipped:
– We will refund the entire amount without deducting any processing charges. - If you cancel your order after your ordered items have been shipped:
– Unfortunately, we will not be able to refund the amount in this case.
Refund Policy
Thanks for ordering/shopping with us. If you are not entirely satisfied with your purchase we’re here to help.
Refunds will be made in the same form of the received payment within 5-7 working days from the date of cancellation of order.
Kindly note if:
- – There will be no returns, refunds, or exchanges accepted for the items, unless an error has been made with your order from our-side.
- Packaging is tampered with or damaged before delivery:
– Please do not accept the package and return the package to the delivery person.
Also, please email us at tirupati72power@gmail.com mentioning your Order ID.
We will examine and verify the causes, we exchange it with a fresh package once we verify that the problem is happened from our end. However, there will be no refund in this case. - We are not able to deliver the ordered items:
– We will contact you in case we are not able to deliver the ordered items. If you ask for a refund, we will refund the entire amount. - Product delivered is not what you have ordered:
– In that case first accept our apologies.
Let us know immediately by sending an email to tirupati72power@gmail.commentioning your Order ID and tell us whether you want a refund or an exchange.
We will refund the entire amount if you want once we get our product back or send you your ordered items once again at no extra cost once we get our wrongly delivered product back.
So, we humbly request you to honor our Cancellation & Refund Policy and clearly go through the norms before placing the order.